At Tommaso, we believe we make some of the best bikes on the planet. We are passionate about the bikes we make, and we know you are going to love your new bike. This confidence in our product allows us to offer riders all over the Continental US our industry leading 14 Day Test Ride.
From the time you open our expertly crafted box, you have two solid weeks to test your new Tommaso. That's right, hit your favorite routes, try out that new trail, or just go wherever the road takes you. Remember, this is your time, so have fun and get to know your new bike.
If after 14 days, you aren't 100% satisfied with your new Tommaso Bike, give us a call or send us an email. Our friendly customer service staff will setup a return authorization and email you a return shipping label. Just put your bike back in the original box and make sure it is well secured, it is that easy. The cost of the label will be deducted from your return, but you get to use our great shipping rates.
All we ask is that you do not abuse the bike, strip the crank arm threading, or throw away the original packaging materials. Please try your best to pack the bike as it was received, as this will ensure that the bike stays safe in transit. For more information on damaged returns, Click Here.
We stand behind every bike that we sell and we know you are going to love your new ride. Take the test ride, try it out for yourself and see the Tommaso difference today.
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