Tommaso Bikes is Proud to offer a 2 Year Warranty On All Shoes. Please register your shoes here for easy warranty service. Tommaso Bikes will either repair or replace any shoe with a manufacturer's defect or issue. In most cases, a replacement parts can be shipped to your home at no cost. If a full shoe replacement is required, the buyer would be responsible for the shipping. Below some quick warranty points for your reference:
- One warranty per shoe order
- Warranty only valid on purchases from Tommasobikes.com, Giantnerd.com, and Amazon.com
- Not valid on used or 3rd party re-sale, including 3rd party re-sale on Amazon.com
- Not for commercial use, if shoes are used for commercial use, warranty is void
- Warranty is for manufacturer's defects only and does not cover wear and tear or abuse of the product
- Warranty is for repair or replacement of the same style/size purchased, no exchanges for other styles of sizes will be accepted
- Product must be registered for warranty
- Please contact us at firstname.lastname@example.org for all warranty claims.
- Please provide your order number and photos of any damage on all claims
- Warranty is good for 2 years, to original owner only. Warranties are non-transferable to future owners.
- Shoe warranty voided by washing shoes in washing machine or washing with soap, as this can damage the glue on the sole