Shoe Warranty

Tommaso Bikes is Proud to offer a 2 Year Warranty On All Shoes. Please register your shoes here for easy warranty service. Tommaso Bikes will either repair or replace any shoe with a manufacturer's defect or issue. In most cases, a replacement parts can be shipped to your home at no cost. If a full shoe replacement is required, the buyer would be responsible for the shipping. Below some quick warranty points for your reference:

  • One warranty per shoe order
  • Warranty is for manufacturer's defects only and does not cover wear and tear or abuse of the product
  • Warranty is for repair or replacement of the same style/size purchased, no exchanges for other styles of sizes will be accepted
  • Product must be registered for warranty 
  • Please contact us at service@tommasobikes.com for all warranty claims.
  • Please provide your order number and photos of any damage on all claims
  • Warranty is good for 2 years, to original owner only. Warranties are non-transferable to future owners.
  • Shoe warranty voided by washing shoes in washing machine or washing with soap, as this can damage the glue on the sole